Frequently Asked Questions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

How much time for my order to be shipped?

Be sure to ask for the delivery period of your order, As the order varies so does the delivery time. Our staff will let you know the approximate date of shipping. We also undertake special order delivery dates request, while placing the order kindly inform us the date by which you require the goods and we will let you know if it is possible to do so or not.. Usually the order is produced between 12 to 15 working days depending upon the quantity and content mix of the order.

How much time for my order to reach me after shipping?

Time taken after goods dispatch from our facility is entirely upto the carrier which you have selected at the time of placing the order. We ensure reliable carriers and have dealt with them in the past, but still cannot vouch for the ontime delivery as occasionally due to unforeseen situations delays do occur and we are in no way liable or responsible for these conditions. Any claims whatsoever in this regard are to be taken up with the specific carrier company, We extend our full support in case you wish us to help and provide any assistance in the matter.
AirFreight : goods reach destination airport within 3-4 days, clearance time taken is depending upon custom authorities and clearing agents, usually 1-2 days.
Courier : goods are delivered at doorstep within 6 working days.
PostParcel : goods are delivered to the doorstep in about 15 - 20 working days, or postal authorities can notify of package receipt in the post office and intimate the recipient for collection.
ExpressPost : goods are delivered to the doorstep within 5-6 working days.
SeaFreight : goods reach destination port in 15-45 days depending upon the distance, the time taken by customs authorities and clearing agents is variable.
All scenarios above are as per the commitment of the respective agencies, we do not have any authority to vindicate these claims. Any delays occurring or loss is entirely dependant on the carrier and any claims whatsoever are to be forwarded to them. We ship on your behalf and can pursue on your behalf but are not liable for any damages or losses occurring due to the fault of the carriers.

What is the cost of shipping? Can I choose the modes of shipping?

Please note that the pricing is mentioned exactly after confirmed order placed with us and the complete weight of the packed goods is determined. The shipping is calculated on weight which is much more precise and accurate as per the pricing table of the respective carrier.